Privacy policy

Commitment to online privacy

At Consistent Unit Trust Management Company, we understand you may be concerned about what type of information is gathered and tracked on websites, how that information is used, and with whom it is shared.

We are committed to protecting the privacy of your personal information that we obtain about you through your use of this website (the “Site”). This privacy policy sets out how we collect, use and handle your information and what steps we take to protect your privacy when it is collected by us on our Site.

By using this Site, you agree to the use of your information in accordance with this privacy policy.

Your information

The information we may obtain about you includes your name, address, telephone number, email address, and any other contact details. It includes information which either you give to us or which we obtain about you through your use of this Site and/or in connection with any products we provide to you. We may also collect information about you through email and voluntary online surveys or forms.

We gather information about you from our Site. This will include information (such as how many people visit our Site, the pages they visit, the features they use, how long they stay and the websites they are connecting from) collected on an aggregate basis. We may also collect information through the use of cookies.

How we use your information

We will use your information to improve the quality of online information and services offered. This will include using your information for:

  • Editorial and feedback purposes
  • Carrying out analysis for marketing and promotional purposes
  • Carrying out statistical analysis of customer behaviour
  • Developing and improving our products
  • Improving and updating our Site

By applying to do business with us, you agree that we may disclose your information to credit reference agencies and fraud prevention agencies or registers who will use your information to search their database when we consider your application. These agencies may retain a record of the search and share your information with other organisations.

We may share your information with our agents, subcontractors or other companies who help us provide our products and services to you. These companies may only use your information to help us to administer and manage our products and services. We will only share your information on the condition that these companies keep your information strictly confidential.

We may share your information with any governmental or regulatory body, if required to do so by law. Otherwise, we will not use your information for any other purposes.

 

Use of cookies

We use ‘cookies’ to identify you when you visit our site and to enhance your experience of the Site. Cookies are small files that your Web browser places on your computer’s hard drive. We may use cookies to remember user names and preferences, track click streams and in the future to present visitors with personalised versions of the site. You have the option of setting your browser to reject cookies.

To collect the anonymous data about you, as outlined above, we may use temporary cookies that remain in the cookies file of your browser until the browser is closed. We do not consider them to be intrusive to you and generally enhance your experience on our Site. We collect the following cookies:

Cookie Law Compliance – This cookie is placed once you proceed beyond the first page of your visit. It tells us you have given your consent to the use of cookies on the Site and stops this message from displaying.

Session and Person ID Cookies – These allow us to place you on a more suitable page based on your previous visits to the Site – they enable you to get to the content we believe you want more quickly.  We cannot personally identify you from this cookie.

_utma, __utmb, __utmc and __utmz cookies – We use Google Analytics. This allows us to recognise and count the number of visitors and to see how they move around the Site. This helps us to improve the way the Site works.

Website Analytics data – We will not collect data that enable us to identify you. For Analytics purposes, we collect data identifying which county/area of the country you come from and if you are a new or returning visitor.

NID & PREF cookies – These cookies are third party cookies used by Google. Please take a look at the Google policy to see how they use cookies. www.google.com/intl/en/policies/privacy/

The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law, or where such third parties process the information on Google’s behalf. Google does not associate your IP address with any other data held by Google.

Cookies by themselves cannot be used to discover your identity. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, so you can decide if you want to accept it or not.

 

We also use your IP address to help diagnose problems with our server and to administer our Site. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather demographic information, such as where you are accessing the Site from.

We may also perform IP lookups to determine which domain you are coming from (e.g. aol.com or your company’s domain) to more accurately determine your demographics.

We believe that using cookies will enhance your experience on our Site.

We may add further cookies which we consider not to be intrusive. By proceeding and agreeing to the cookies today, you are also agreeing to cookies which we may choose to use in the future.

By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

 

External websites

This website may contain links to other websites operated and controlled by parties other than Consistent. Such links are provided for your convenience only and their inclusion does not imply any endorsement of material on those websites or any association with their operators. You use such links at your own risk and Consistent accepts no responsibility for any linked sites.

How to control and delete cookies

We do not use cookies to collect personally identifiable information about you. We use them to help us provide you with a better service. However, if you wish to restrict or block any cookies you can do this through your browser settings. The Help function within your browser should tell you how. Visit the Google website to find out how to reject or delete the Google Analytics cookie.

AboutCookies.org is an independent website which offers a guide to the use of cookies online. You can find general information about how to delete and control cookies through your browser.

 

Security standards

We work hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentications systems (e.g. passwords and personal identification numbers) and access control mechanisms to control access to systems and data. We will continue to assess new technology to evaluate its ability to provide additional protection for your personal information.

Right to change Internet privacy statement

We may amend this privacy policy from time to time. Changes will be effective immediately upon posting to our Site.

Contact us

To help us deliver the best service to you, we are keen to hear what you think about our Site. If you have any questions and/or concerns, or want to let us know what you think, please contact us by email at jenny.sculley@consistentunittrust.co.uk.